Terms

The legislation of the Republic of Latvia stipulates that the owner of an online store must specify the terms of product delivery and return, as well as the right of withdrawal. Such a provision is called a distance contract (Cabinet Regulations).

Distance contract 

The seller of the goods offered in this online store, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, conclude the following Agreement:

The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order.

Delivery and payment procedure

The Buyer places an order for goods through this website, indicating the type and quantity of goods to be ordered. The Buyer has the opportunity to pay for the goods using the payment tools integrated into the online store or by paying the invoice prepared by the Seller and sent to the Buyer by e-mail. The invoice is prepared electronically and is valid without a signature.

The Seller ensures the delivery of goods within 30 days after payment for the goods has been received.

Product illustration

The packaging of products placed on the website is for illustrative purposes only. 

Right of withdrawal

The Buyer has the right to withdraw from the goods within 7 calendar days from the moment of receipt of the Goods by sending a withdrawal letter to the Seller. If the goods have been unpacked, they are considered used and the return of the goods is no longer valid. The Seller sends the withdrawal letter form to the Buyer by e-mail upon the Buyer's request.

The Buyer is obliged to return the goods to the Seller within 7 days after sending the withdrawal letter. All expenses related to sending the goods back to the Seller are borne by the Buyer. 

The Buyer cannot exercise the right of withdrawal if:

• the ordered goods, by their nature, cannot be returned, or they deteriorate quickly or are quickly consumed;
• the ordered goods are made specifically for the Buyer according to an individual order;
• the Buyer has removed the goods from the original packaging.

Section 12, Paragraph 6 of the Consumer Rights Protection Law of the Republic of Latvia stipulates that "the consumer is responsible for maintaining the quality and safety of the goods during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer the right of withdrawal or to withhold compensation in the event that the goods are damaged, carelessly used during use, or instructions are not followed, if the original packaging of the goods is lost or if the packaging is significantly damaged.

Data processing

By entering the necessary information when placing an order, the Buyer confirms that they have read and agree that the data provided will be used so that the Seller can accept the Buyer's order and deliver the goods in accordance with the requirements of Latvian legislation. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail address.